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Auto repair scams and a dishonest auto repair shop are so easy to find.

First a few facts I dug up about auto repair rip-offs.

The Consumer Federation of America states, auto repair rip-offs are consistently one of the top five most

frequently reported consumer complaints. National figures indicate $20 billion is spent annually on unnecessary or faulty auto repairs.

The California Bureau of Automotive Repair receives around 25,000 auto repair complaints a year.

With that said, I have personally seen so many different ways to rip people off in the auto repair business that it is hard to pick out the most common scams because each auto repair shop has its favorite.

So I will concentrate on the most common scams and rip offs that I have seen and heard about in my 23-year career as a certified master technician in the automotive service retail business.

To get started on the most common scams we have to talk about a few different rip offs as related to the common brake job. Brake job scams are so popular that whole franchise businesses have been built around them and specialize in just doing brake jobs.

These companies have recognized the pure profit potential from performing brake service. Auto repair Brake scams are easily sold to the UN educated consumer do to the safety factors involved.

We all no the importance of being able to stop the vehicle in emergency situation.

Once again the auto repair shop uses this to their advantage and sells you unneeded services in the name of safety.

The most offten used brake service scam is the complete brake system overhaul. I will use a specific example to show you how this works. You go into a auto repair chain store to have your brakes checked. Maybe you heard some brake squeal or brake noise that concerned you.

So you bring your 1999 Chevy blazer that has 75,000 miles on it to an auto repair shop to have the brakes checked. The shop could do a standard brake job or a hang and turn as we call it. A hang and turn is replacing the brake pads and resurfacing the rotors. This service would retail for around $110.00 but the

auto repair shop would prefer to make more. So they recommend a brake system overhaul.

The brake system overhaul will mean different things to different auto repair shops. In most cases they are

talking about overhauling the brake calipers by replacing the seals in the calipers.

A caliper seal kit is very cheap in parts cost and very high in labor costs. The seal kit usually has about 3 or 4 rubber seals in it and cost the shop about $3.00

They then charge you $20.00 for the kit and another 2.0 hours per caliper to install the seals. But here is the scam part.

The caliper seals are internal and it’s hard to verify that they were actually replaced. The outer seal known as the dust seal is usually the only seal that will get replaced during this unneeded service.

The mechanic then throws away the remainder of the brand new seals. The shop usually includes a brake system flush in this service, which I will attack in a moment.

The first auto repair issue to address is do we really need a caliper overhaul. In most cases no we don’t. Why is this true? The manufacturers make fantastic calipers from the factory. The reason being it is an extremely important safety related part.

The manufacture must be sure their vehicle meets stopping distance requirements. They must also be sure that the calipers are over engineered to last for the life of the vehicle. The manufacture cannot afford to go to court for lawsuits on brake system failures.

Now with this being said do calipers ever need to be overhauled? Yes on rare cases this is the case. But

there are warning signs that the service is required. The Number one sign that a caliper is failing is a

strong brake pull.

To explain, this is when the vehicle pulls right or left during braking only.

The harder you brake the harder it pulls to one side. This is because a caliper is binding on one side or the

other. Equal braking force is not be applied. Tell tale sign # 2 is if the red brake warning light is illuminated on the dash. This can indicate the brake fluid is low and may be caused by a brake fluid leak from a caliper.

In any case the way the caliper service should be addressed by the auto repair shop is to replace both front calipers at the same time. I do not trust the individual mechanic to overhaul my calipers.

I would rather replace both front calipers with either new or remanufactured calipers.

This way you are assured you have reliable calipers installed. Some remanufactured calipers come loaded with new brake pads and now you have new calipers and brake pads that the auto repair mechanic can just bolt on.

This requires very little skill from the mechanic and makes for a very reliable auto repair.

Most auto repair shops will do this if requested.If they are not willing to do the repair the right way this should raise a red flag in your mind and moving the vehicle to another shop would be best. Remember That an educated consumer is the auto repair shop’s worst nightmare.

Mark Gittelman Is an ASE Certified Master Technician with 23 Years of front Line experience in the auto repair business. His Web site http://www.certifiedmastertech.com was created to help auto repair shop customers avoid rip-offs and scams. His new book A Mechanics Secrets Revealed is a shocking and in-depth look into the auto repair world. This new book is a powerful tool to help you fight against the dishonest auto repair shop. Visit the free blog spot at http://certifiedmastertech.blogspot.com/

Car Price Guides

Whether you’re considering trading your car through a dealership, selling it privately, refinancing it, or if you simply want to know what it’s worth, chances are you’ll be counting on a car price guide to assign a fair value to your vehicle. Car price guides can be accessed at the library, credit unions or banks, car dealerships, and online.

While that sounds easy enough, you might be surprised to discover the amount of information that is taken into consideration in determining the value of your automobile. Since a variety of car value guides are on the market, there may also be discrepancies that exist between one value guide and another. For this reason, it is up to the car’s owner to make sure that the car is valued at its maximum value.

Getting Started

While there are several car value guides available, the function of each is quite similar. Basically, you will begin by indicating why you are trying to place a value on your car. Used car values will vary based on whether the car is being traded, sold privately, or refinanced.

Identifying Your Car

Once you’ve identified the type of valuation needed, you will select the year, make, and model of your used car. Classic or antique cars are often classified separately. You will often be asked to select the vehicle’s trim package. Note that while an EX model might be a base model on one automobile, it might be the high-end model on another automobile. In selecting the trim package, many car owners make the mistake of guessing. This could result in assigning a less valuable trim to your car, thus reducing its overall value.

The next section of the car price guide will ask for specific information pertaining to your used car. The open-ended section of the requested information will include current mileage and your zip code. The zip code is required to determine the part of the country that you live in. Car prices and values vary from region to region.

Options and Upgrades

Following this section, you will likely find a checklist with all of the available options listed. You check off the features that your car has. This will include features such as power door locks, power windows, passenger side airbags, alloy wheels, leather, sunroof, and other components that are often considered options or upgrades. It is very important that features are not overlooked. It is a good idea to refer to the car’s original paperwork for this information. A car with a high number of extra features is referred to as loaded. A loaded car has a higher value than a base model car.

Indicating Your Car’s Condition

Finally, you will be asked to rank your car’s mechanical condition and appearance. Your choices will include:

• Excellent
• Good
• Fair
• Poor

A car with an excellent rating must run like new, and have no mechanical, body, or interior damage. All features and components must be in excellent working order. Repair and maintenance records are required.

In order for a car to be considered in good condition, the car must have little or no damage. Minor scratches and dings are acceptable. This car must be fully operable, without the need of any type of repairs.

Fair conditioned vehicles might need minor repairs and may have some body or interior damage. The damage should not impede the car’s ability to be driven.

Cars that need extensive cosmetic or mechanical repairs should be considered to be in poor condition.

Obviously, the better condition your car is in, the more the car is worth. Unfortunately, opinions often differ in this subjective analysis of a car’s condition. As an owner, be prepared to justify your position on the ranking you assigned to the car’s condition. This area has the most room for debate and the dealership or private buyer may try to convince you to lessen the value of your car based on their opinion of the car’s condition.

Results

Once this final step is completed, you will be directed to a chart that will indicate the fair value of your car. If you’re using an online car price guide, the website will list the fair value, without requiring you to refer to a chart.

How to Use the Results

Even though the first step was to clarify whether you were selling your car to an individual or trading it in at a dealership, most car value guides will still provide results for each scenario. In fact, many online pricing guides will even reveal what your car is worth if considered in excellent, good, fair, or poor condition. This overall snapshot of values can be used to help you decide whether to haggle or lose a deal over the condition of your car. In other words, if the dealer is offering to accept your car as a trade in good condition and you feel strongly that the car is in excellent condition, the value results may indicate a difference of such an insignificant amount that it may not be worth haggling over.

Quick Tips for Making the Car as Valuable to the Buyer as It Is to the Seller

If trading your car in at a dealership, cosmetic touch ups, such as those listed below, will usually will not add value to your car. However, when dealing with an individual in a private sale, these tips can make a big difference. Keep in mind, though, that the price of the repair, or touch up, should not exceed the value it adds to your car.

• Keep all repair and maintenance records up to date.
• Always maintain the condition and basic upkeep of your car. This includes oil changes, exterior washes, carpet care, and leather cleaner on the interior.
• Get rid of odors with an air freshener designed specifically for automobiles.
• If the car is especially unkempt, consider having it professionally detailed.
• Replace worn, missing, or damaged floor mats with new, inexpensive mats.
• Consider repairing loose headliners.
• Repair and broken glass or cracked windshields.
• Remove any bumper stickers or specialty tags.

Important Reminders

Always know what your car is worth before discussing the sale or trade with other parties. The dealership will often value a car at a significantly lower rate than the car is actually worth. Obviously, this is an attempt to make as much money on the deal as possible. Work as hard to save money as the dealership works to make money.

For a private sale, have a Carfax report available. Strangers are often suspicious, particularly if the deal seems too good to be true. The potential purchaser might think that the car was previously wrecked or otherwise damaged, so presenting a Carfax report may be helpful in this situation.

Your car may not sell at the price you think it’s worth. If the car does not sell after being listed for reasonable amount of time, decide whether you should take it off the market or reduce your price. Just because the car is valued at a price does not mean it will sell for that price. Factors such as the economy, similar cars listed in the area, and dealership promotions and rebates will have an impact on how easily your car sells.

You can find other ways of answer the question how much is my car worth here, and also here: how much is my car worth.

Ray T. Lewis always tries to get the best price he can when selling a car or truck.